For the Dr. Michael Schmitz Dental Practice, the privacy of its customers is of primary importance. This Privacy Policy defines what data is collected and how it is used, disclosed, transferred and / or stored by the company.
Identity of the Dental Practice of Dr. Michael Schmitz
If you have any questions regarding this privacy policy, you can contact us using the information below.
Dental Practice of Dr. Michael Schmitz
via Paolo Mercuri, 6 00193 – Rome
Telephone: + 39 068555852
Email: segreteria@drschmitz.it
Users can send requests regarding the protection of personal data, privacy and security to the owner of the studio, Michael Schmitz, at the address assistente@drschmitz.it.
What data does the company collect?
You can visit our site anonymously.
If you choose to fill out the contact forms and send your data, the following categories of data will be processed on behalf of the user:
“User data”
On our site there are forms with which users can send requests for information regarding the services offered by the company or to book dental visits.
Contact data is collected, such as name, surname, email and telephone number. The company collects the data entered by the user on the V-tiger platform, a CRM used to optimize contact management.
“Data for subscription to the newsletter”
On our site there is a form through which users can subscribe to our newsletter. Only the user’s email is collected. These email addresses are entered on the Voxmail platform to manage the newsletters.
“Additional data”
When a user fills out a form and submits data from the site, the following data will be automatically recorded (in addition to the user data listed above):
the user’s IP address;
the date and time of sending.
the URL from which the sending was made.
the status of the user’s consent, which constitutes proof of consent.
“Data acquired by cookies “
Some user data may be acquired from third-party cookies installed on the site. For information on this type of data, you can consult the extended information on cookies following this information.
For what purposes are the data provided used?
Each single data collected can be used for one or more of the following purposes:
to establish a primary communication channel with users;
to send periodic emails as well as updates or information relating to products or services, etc.). If at any time the user decides that he no longer wishes to receive the aforementioned emails, he can unsubscribe from the newsletter service.
Legal basis
4.1. General data protection regulation (GDPR) in the EU
The processing of user data is based on the consent provided, considering that the data subject has given consent to the processing of their personal data for one or more specific purposes (see Article 6 (1) (a) of the GDPR) .
If the processing is based on the user’s consent, the same can revoke it at any time using the contact details indicated in point 1.
How is user data protected?
Dr. Michael Schmitz Dental Practice implements the following technical, physical and organizational measures to protect your personal data from accidental or unauthorized destruction, accidental loss or alteration, unauthorized use, modification, disclosure or access, and from all other forms of illegal processing.
5.1. Availability
The company uses the extensive capabilities of the V-tiger platform and Voxmail to ensure high availability and continuous data backup.
5.2. Integrity
To ensure integrity, all data transfers are encrypted following best practices for the protection of confidentiality and data integrity. The data is transmitted via SSL (Secure Socket Layer) technology.
5.3. Confidentiality
Access to personal data is carried out by authorized personnel. All personnel are subject to a confidentiality obligation.
5.4. Transparency
The Dental Practice of Dr. Michael Schmitz will always keep the user informed of changes in the processes of protection of privacy and data security, including practices and policies. At any time it is possible to ask for information on where and how the data is saved, used and protected.
5.5. Isolation
Access to personal data is limited to authorized personnel.
5.6. Possibility to intervene
Dr. Michael Schmitz Dental Practice provides users with rights of access, rectification, cancellation, blocking and objection, offering the option to send instructions to the company.
5.7. Monitoring
The V-tiger and Voxmail platforms allow you to document and monitor administrative operations including access to the system. For more information, consult the privacy policies of the two platforms, V-tiger and Voxmail.
5.8. Personal Data Breach Notification
In the event that the user’s data is compromised, Dr. Michael Schmitz Dental Practice will inform the user and the supervisory authorities with information on the extent of the breach, the data concerned, any impact on the Service and the plan of action. action of the Dental Practice Dr. Michael Schmitz with measures aimed at securing data, and limiting any adverse effects on personal data.
By “breach of personal data” we mean security breaches that lead to accidental or illegal destruction, loss, alteration, unauthorized disclosure, or access to, personal data transmitted, stored or otherwise processed in connection with the provision of the Service.
How cookies are used
Please refer to the Cookie Policy accessible at www ……. for more information on the cookies we use.
Does the company disclose data to third parties?
Dr. Michael Schmitz Dental Practice does not sell, market or transfer personal data of its users to third parties in any way.
The above does not apply to trusted third parties or contractors who provide assistance in the management of our site and our business or who ensure the provision of services to the user. These trusted subjects will be able to access the personal data of customers whenever this is necessary and will be contractually obliged to keep them confidential.
7.1. Trusted Subcontractors / Third Parties
The owner will monitor compliance by subcontractors and sub-processors with these standards in order to ensure that data protection obligations are respected.
7.2. Disclosures required by law
Dr. Michael Schmitz Dental Practice will not disclose user data to public security authorities, except in cases where it has been authorized by the user or is required by law. When the authority makes a legitimate request to access customer data, the company will try to limit disclosure. In particular, it will only release specific data, to the extent required by law.
If obliged to disclose the data, the company will inform the user and provide a copy of the request unless the law expressly forbids it.
Links to third parties
The company does not present or offer third-party products or services on its site.
Where is the data saved by the company?
All data is saved in the V-tiger platform database and emails are also saved in the Voxmail newsletter service.
9.1. Placement of personal data
Personal data are saved in the V-tiger platform database and emails are also saved in the Voxmail newsletter service.
Access assistance, data portability, migration and transfer
You can request confirmation at any time from the Dr. Michael Schmitz Dental Practice regarding the processing of your personal data. A complete copy of the data can be requested at any time.
Request for rectification, limitation or cancellation of personal data
11.1. Rectification
At any time it is possible to obtain the correction of inaccurate personal data concerning the user (see article 5.6).
11.2. Limitation on the processing of personal data
At any time, the user can request that the company limit the processing of personal data in one of the following cases:
- a) if the accuracy of personal data is contested, for a period of time that allows the company to verify the accuracy of the same;
- b) if the processing is not legal and the user opposes the deletion of personal data and instead requests a limitation on their use;
- c) if the company no longer needs the personal data for the purpose of processing, but the same are required by the user for the establishment, exercise or defense of legal requests.
11.3. Cancellation
The user may, without undue delay, request the deletion of personal data concerning him, and Dr. Michael Schmitz Dental Practice will delete the personal data, without undue delay upon the occurrence of one of these conditions:
a) if the personal data are no longer necessary for the purpose for which they were collected or otherwise processed;
b) if you withdraw the consent on which the processing is based, and where there is no other legal obligation for the processing;
c) if the user objects to the processing, in the event that the processing is linked to direct marketing purposes;
d) if the personal data have been processed illegally;
e) if personal data must be deleted in compliance with a European or national legal obligation.
Data retention
12.1. Data retention policy
The data will be deleted if requested by the user (point 11.3)
12.2. Data retention for legal purposes
It is not possible to ask Dr. Michael Schmitz Dental Practice to change any predefined retention period, with the exception of the cases provided for in Article 11.3 on cancellation, but it is possible to suggest changes in accordance with specific laws and regulations in the sector.
12.3. Return of data and / or cancellation
User data will be stored for statistical and marketing purposes and will only be deleted if requested by the user (point 11.3).
Responsibility
Dr. Michael Schmitz Dental Practice is responsible for collecting user data on this site.
Cooperation
The Dental Practice of Dr. Michael Schmitz will collaborate with the user in order to ensure compliance with the applicable provisions on the protection of personal data.
User consent
By using our site, the user declares to accept the terms contained in this Privacy Policy.
Changes to the privacy policy
If we decide to change the content of our Privacy Policy, we will update the content of this page and / or the modification date of the corresponding document. The last modification to this Notice was made on 10 May 2018.
Complaints
At any time, the user can file a complaint with a supervisory authority regarding the collection and processing of personal data by the Dr. Michael Schmitz Dental Practice.
EXTENDED INFORMATION ON COOKIES
1. What is a cookie
A “cookie” is a small amount of data containing an anonymous unique identification code that is sent to your browser from a Web server and which are subsequently stored on the hard drive of the user’s computer. The cookie is then reread and recognized only by the website that sent it each time subsequent connections are made. If the user prefers not to receive cookies, he can set his browser to warn him of the presence of a cookie, allowing the user to decide whether to accept it or not. You can also automatically refuse all cookies by activating the appropriate option in the browser. Some of the purposes for installing cookies may also require the consent of the user. This site uses different types of cookies.
2. Types of cookies
The legislator has identified two macro-categories: “technical” cookies and “profiling” cookies.
a. Technical Cookies
Technical cookies are those used for the sole purpose of “carrying out the transmission of a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service “(see art. 122, paragraph 1, of the Code).
They are not used for other purposes and are normally installed directly by the website owner or manager. They can be divided into navigation or session cookies, which guarantee the normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas); analytics cookies, similar to technical cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site; functionality cookies, which allow the user to browse according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided.
b. Profiling cookies
Profiling cookies are designed to create user profiles and are used in order to send advertising messages in line with the preferences expressed by the user while surfing the net. Due to the particular invasiveness that such devices may have in the private sphere of users, European and Italian legislation provides that the user must be adequately informed about their use and thus express their valid consent.
Furthermore, the legislation distinguishes the different subject that installs cookies on the user’s terminal, depending on whether it is the same operator of the site that the user is visiting (so-called “first part”) or a different site that installs cookies. through the first (so-called “third parties”).
3.Which cookies does this site use:
a. Technical cookies:
– Activities necessary for operation
This site uses cookies to save the user’s session and to carry out activities necessary for the operation of the site.
– Optimization, statistics and preferences saving activities
This site uses cookies to save browsing preferences and to optimize the user’s browsing experience.
b. Profiling cookies (third party)
These services allow the use of user data for commercial communication purposes in various forms of advertising, such as banners, also in relation to the user’s interests. They use cookies to identify the User and use the behavioral retargeting technique. For more information on this topic, you can consult the privacy policies of the respective services.
– Google Adwords
E’ un servizio fornito da Google Inc. E’ la piattaforma pubblicitaria di Google che permette la pubblicazione di annunci testuali, immagini e video sulle pagine dei risultati di ricerca e sui siti della rete di contenuti Google. Il nostro sito utilizza Google Adwords unicamente per promuovere i propri servizi sul web. Inoltre utilizza servizi di remarketing che consentono di mostrare annunci pubblicitari agli utenti che hanno già visitato questo sito web, mentre navigano in internet. Leggi la Privacy Policy
– Google Analytics
It is a web analysis service provided by Google Inc. (“Google”). Google uses the personal data collected for the purpose of tracking and examining the use of this application, compiling reports and sharing them with other services developed by Google.
Google may use personal data to contextualize and personalize the advertisements of its own advertising network. Read the Privacy Policy
It is possible to disable Google Analyitics cookies on the Google web page: Opt OutOpt Out
– Google Maps
This website uses some services and / or components of Google Maps (maps.google.it) offered by Google, Inc. (“Google”) based in Mountain View, CA (USA), 94043, 1600 Amphitheater Parkway. In particular, the service for the use of geographical maps and local search. These components can use “cookies” generated directly by Google maps servers. Read the Privacy Policy
– Facebook Ads
It is an advertising service provided by Facebook Inc. The tracking pixel inserted in the code uses the data collected for the purpose of tracking conversions made by users. Read the Privacy Policy
– Youtube
This site displays videos through Youtube.com services. Google uses this cookie to help personalize the ads on Google properties. Read the Privacy Policy
4. Cookie social:
They are provided directly from the social media domains we host via links to official pages, share buttons and links. The use of these buttons and functions implies the exchange of information with these sites, therefore the management of the information and the methods for eliminating it is regulated by the same: the user is invited to consult the respective privacy policies of each of the sites in question. .
Facebook, Twitter, Google Plus/YouTube
Social networks use these cookies to check: if the user logs in from different devices; to save the local settings and the preferences of the choice of language; for storing the user who has previously logged in using the current browser.
5. How can I control the installation of cookies?
The User can manage preferences relating to Cookies directly from their browser and prevent their installation.
Furthermore, it is also possible to delete installed cookies from the browser settings.
You can find information on how to manage cookies in your browser at the following addresses:
Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Windows Explorer
Remember that you must set the cookie preferences for each device and each browser used when browsing the internet.
